playexchange

playexchange App support

Contact
+91 9442416694

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you without the need for a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still encounter issues, click on send OTP and wait for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will enable them to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

You'll need to uninstall the existing app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without issue. This should resolve any compatibility problems with the updated app.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus rewards. The withdrawn amount is exclusive to earnings from gaming, not including any bonus collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow for a process duration of 30 minutes to 3 hours. However, occasional payment delays can cause wait times to extend up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If issues persist, you can contact their care centre for assistance.

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